Shipping and Return Policy

Delivery

Delivery time and any shipping charge depend on the product, your design and your delivery location. We confirm both on WhatsApp before you pay. When your parcel is dispatched, we share the delivery details with you in the same chat.

Made-to-order items

Personalized frames are made specially for you from the photo and text you provide. Please review the design carefully before confirming, because personalized items are not suitable for change-of-mind returns.

Damaged or incorrect items

If your order arrives damaged, or does not match the design you approved, message us on WhatsApp within 2 days of delivery with clear photos of the item and its packaging. We will review it and work out a replacement or another fair solution with you.

Need help?

Message us on WhatsApp at +91 88608 52587 for any question about your order.

Last updated: October 2026